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MartNet Dedicated Linux Server
Hosting
let MartNet manage and maintain
your mission critical Internet servers
Price: Variable Setup Charge, Monthly price based on flat
fee per server plus additional bandwidth surcharge
Need a fast, powerful, private, configurable,
secure Web, E-mail, Database, File, and Commerce server connected
to the Internet via high speed dedicated connections? Don't
have the desire, time, or resources to purchase, set up, and maintain
your own Server? MartNet offers entry level Dedicated Server Services using
the RaQ
from Sun / Cobalt Networks.
We also custom build systems (based on Intel processors and the Linux distro of your choice) to meet any needs for power, speed, and redundancy in a managed server.
You provide the content, we provide you with your own private,
secure server and keep it running, all at price any business
can afford!
MartNet's Dedicated Server pricing
is based on a flat monthly fee, plus fees for excessive bandwidth
usage. Instead of paying
one high monthly fee for "unlimited" bandwidth, our
sliding scale ensures you only pay for the service you actually
use, with plenty of room to grow! Monthly bandwidth
pricing is based on the Average Sustained Utilization (ASU)
for the billed month. All dedicated servers have bandwidth burstable
to full wire speeds for fast access to your Dedicated Server.
Flat fee per server:
The per-server charge includes rental of
the Dedicated Server, all standard system maintenance and management,
64Kbps ASU of bandwidth (about 19 GB of data transfer per month)
and automated backups
(non-standard administration, disaster recovery, and programming
services are available for an additional fee. backups are rotated
weekly and are for disaster recovery purposes only. Long term
backups and data archiving are the responsibility of the customer.)
Due to the constantly changing hardware
market, hardware configurations are constantly changing. Please
call MartNet for the latest price and configurations. The following
guidelines can be used when estimating cost before you call us
for an accurate quote:
| Server Class |
Included
bandwidth |
Monthly
flat fee |
| Entry Level Server |
64Kbps ASU (19
GB) |
$295 |
| Mid-range Server |
64Kbps ASU (19
GB) |
$395 |
| High-end Server |
64Kbps ASU (19
GB) |
$495 |
| Custom Configuration |
64Kbps ASU (19 GB) |
CALL FOR PRICE |
|
Additional Bandwidth Usage
Charges:
The following Rate Schedule applies to all Dedicated Servers:
| ASU |
Data Transfer |
Usage Fee |
| 64 Kbps |
19 GB |
Included |
| 128 Kbps |
38 GB |
$175 |
| 256 Kbps |
77 GB |
$350 |
| 384 Kbps |
115 GB |
$525 |
| 512 Kbps |
154 GB |
$700 |
| 640 Kbps |
192 GB |
$875 |
| 768 Kbps |
231 GB |
$1050 |
| 896 Kbps |
269 GB |
$1225 |
| 1 Mbps (1024 Kbps) |
308 GB |
$1440 |
* Kbps = thousands of BITS
per second GB = GigaBYTES |
|
Dedicated Server Hosting is priced
according to a flat monthly fee plus a usage fee based on additional
bandwidth used on a monthly basis. Instead of paying one high
monthly fee for bandwidth you don't need, our sliding scale ensures
you only pay for the service you actually use, with plenty of
room to grow!
The first 19GB of data transfer
are included in the flat monthly fee. Bandwidth is defined as
the average amount of data, measured in bits, originating from
or destined for the Dedicated Server(s) hosted at MartNet. All
Dedicated Servers have speeds bursting to full line speed (10Mbps
or 100Mbps) Bandwidth will be measured using any combination
of network sniffers or bandwidth management utilities built in
to MartNet's Network Infrastructure, including Ethernet Switches,
routers, gateways, and any other equipment MartNet chooses to
deploy for the purpose of Network management and Bandwidth Monitoring.
An accurate and detailed report of bandwidth usage will be available
online (via a private, password protected Web page), and presented
to the Client in writing upon request.
Bandwidth above 1Mbps and up
to 100Mbps per server is available and priced according to standard
tiered rates. Additional discount s available for bandwidth requirements
above 10Mbps. Please call MartNet for a quote.
|
Frequently Asked Questions
about MartNet Managed Server Services:
- At which location would our site /
server(s) reside?
401 North Broad Street, Philadelphia, in a MartNet-owned rack
in Sungard, Inc.'s Peering and Co-location facility
- Who are your Internet Service Providers?
Do you have redundant Internet connections? Are you connected
to a high-speed Internet backbone?
Sungard, who peers with Sprint, UUNet, AOL, AT&T, InterNAP,
Worldcom, and other providers at 401 North Broad. Your server
would be connected to a switch with redundant 100Mbps ethernet
uplinks direct to Sungard's router in the peering facility.
- Why I should use you guys if you don't even
own your own network?
Sungard runs one of the best peering facilities we've seen ANYWHERE,
and they are right up the street from MartNet's main office. We bundle
their expertise at running networks with our expertise running and
managing Internet servers, to offer the best product of its kind.
Sure, you could rent a rack at Sungard or any other big Co-Lo provider
and be responsible for your own servers, but that would probably cost
a lot more than using us.
- Can I co-locate my own machine on your network?
No. MartNet does not offer any sort of Co-Location services (only fully managed server services.)
See the previous question if you want to know why.
- How fast is the data transferred? Do
you utilize optical carriers or T connections? What percentage
of available bandwidth do you use? Can your clients increase
bandwidth on an as needed basis? If so, what are the costs associated
with this?
For Dedicated Managed Servers, 10 and 100Mbps connections are
available. Bandwidth is charged by the industry standard ASU
(Average Sustained Utilization) method. Cost is based per 128Kbps
ASU, and starts at $175 per 128Kbps ASU. Clients can have as
much bandwidth as they are willing to pay for. We can do bandwidth
throttling by request.
- What types of servers do you use? How
many Megabytes of disk space are provided? How many Gigabytes
of data transfer are provided?
All managed server services are Linux based. With a managed
server, we can spec out hardware per your request and configure
the box with however much disk space you need. We usually recommend
Cobalt RaQ solutions or servers from VA Linux systems running
Debian or Red Hat Linux, depending on your current and future
proposed requirements.
- Is the server information backed up
to tape regularly?
Managed Servers are backed up daily to our clustered backup server,
using tape, CD-R, and hard disk technologies, at our discretion.
We can not send you copies of the backups of your specific server,
but only restore files in the event of a problem (ie: you accidentally
delete files.) Backups are stored for 1 week and are intended
for disaster recovery purposes only. Long term backups are the
responsibility of the customer.
- How much control do your clients have?
How are your clients able to make site changes?
For Managed Server Services, full control and root access is
available after signing an acceptance of liability waiver (ie:
MartNet no longer manages your server - you do, but our technicians
are still available to help with problems.) Most customers do
NOT need root access, and we can configure the server to allow
whatever level of access the customer requests (via sudo for
root user functions.) All standard Internet protocols are available
for modifying your Web Site. ASP and MS Frontpage extensions
for Unix are available with some Managed server packages.
- What are your security procedures?
Do you use firewalls? Is there a secure transaction hosting option.
What type of encryption do you utilize?
We do not use a dedicated firewall for our IP network (we're
an ISP and by default all IP protocols must be fully accessible.)
We do use and mix and match of local and external IDS, local
firewalls, rootcheck scripts, log analysis tools, etc. to maintain
network and individual system security. These features are available
on all dedicated servers. Our servers support standard public
domain encryption protocols, and commercial protocols are available
upon request. We do not offer any transaction processing packages
per say, but we do have developers on staff who can help in choosing
and implementing a commercial or open source transaction processing,
or developing a custom solution. We also have a full time security
expert on staff who can do risk analysis, penetration testing,
etc.
- What type of hit tracking do you provide?
Is there an additional fee associated with this?
All hit tracking is the responsibility of the customer. We can
install the Webalizer on any managed server for basic web log
analysis, or install other tracking software or develop custom
solutions per customer request.
- What type of uptime do you guarantee?
Do you offer Service Level Agreements? Do you use automatic monitoring
equipment?
We do use automatic monitoring equipment, watchdog cards, and
a series of shell scripts to keep servers running. There is no
uptime guarantee or SLA. Network uptime is guaranteed by Sungard
to be above 99.998%, but MartNet makes no such guarantees. We
DO guarantee 1 hour response time by a MartNet engineer in case
of catastrophic system failure.
- Do you allow root access?
See above.
- Who are some of your clients? What
industries do you service?
See http://members.martnet.com
for lists of client home pages who wish to be listed. We primarily
service small businesses in and around Philadelphia.
- Do you utilize mailing list software?
If so, what kind?
No. Also, MartNet enforces a strict anti-spam (unsolicited mass
mailing) policy, available at http://support.martnet.com/policy.
- What are you customer service hours?
Are you available by phone in addition to e-mail during these
hours?
10AM to 6PM for phone. 24 hour emergency service is available
for Managed Server customers; you will be given an e-mail address
that pages the engineer on duty who will contact you immediately.
- What are the overall costs associated
with your service? What are your set-up and monthly service fees?
For managed server services, price varies depending on hardware
and bandwidth required. As of 3/1/01, a Cobalt RaQ 4i with 256MB
RAM, redundant ethernet connections, 30GB RAID with 128Kbps ASU
bandwidth is $495 per month with a one year contract.
- Please address your disaster recovery
plans.
MartNet's Disaster Recovery plans are confidential. Rest assured,
Sungard's Internet Peering Center (where MartNet houses all servers)
is in the middle of their Philadelphia MegaCenter, one of the
largest disaster recovery centers in the nation. MartNet's founder
and CEO was a Network Engineer in Sungard's Disaster Recovery
department before starting MartNet, and has developed MartNet's
full Disaster Recovery plan.
- Do you partner with a design company?
If so, how much do you/ they charge per hour? What time-frame
do you guarantee?
MartNet Communications LLC has it's own in-house design and consulting department.
Please see design.martnet.com for more
information.
Per hour or per project charges and time
frame guarantees are negotiated at an initial consultation.
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