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MartNet Confidentially and Privacy Policy


This is the MartNet Confidentially and Privacy Policy. It is the privacy policy the we follow for our site and our customer's information. MartNet customers are not obligated in anyway to follow these policies, though we highly recommend that they publish and follow their own privacy policy where applicable.


Information Collection and Use
MartNet Communications is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. MartNet Communications collects information from our users at several different points on our website.

Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. We reserver the right to use cookies where applicable in accordance with these published guidelines.

Log Files
We reserve the right to use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We reserve the right to share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We use an outside credit card processing company to bill users for goods and services. This company does not retain, share, store or use
personally identifiable information for any secondary purposes.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information only when necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site contains links to other sites. Please be aware that we, MartNet Communications, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to support@martnet.com

Special Offers
We send all new members a welcoming email to give information about our policies and services. Members will occasionally receive information on products, services, news, and special deals.

Site and Service Updates
We also send out users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done securely via this web site, and via phone by calling our Customer Care Center, whose toll free and local phone numbers are published on this site.

Domains
When customers register domains through MartNet Communications, the information they register with is public accessable in any WHOIS database. Martnet is not a registar and this information is required by MartNet's registar of choice, OpenSRS. This information can be viewed by anyone who searches the WHOIS database. Martnet is not responsible for information gathered by any 3rd party in this way.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

For more information or to order any MartNet Service, please call our Sales Office at 408-MARTNET or send mail to sales@martnet.com.
Please read the MartNet Usage Agreement and the Rules governing Use of your MartNet Account before signing up for any service.

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